poneva Docs

How serving behaves

Serving is fail-closed end to end: if a surface isn't published, a term isn't live, or anything errors, shoppers get your native experience — never a degraded or fabricated one.

Freshness

Served kits come from a fast serving layer, and every product in a live kit is re-verified against your live store within 24 hours; a kit is never served past that freshness window.

Stock repair

When a product goes out of stock, the kit is automatically repaired — fitting replacement products are selected from your catalog while the kit's copy stays untouched and is safety-re-checked — or pulled from serving if no fit exists, with the change surfaced in your Review queue.

Dashboard actions

Dashboard actions (go live, pause, approve) take effect immediately.

Poneva · agentic-commerce infrastructure Terms Privacy